Data policy

1. Controller.

Controller within the meaning of the data protection laws and service provider in the sense of the Telemedia Act is:

Ihre-Radiologen.de
Medizinische Versorgungszentren GmbH

Heinz-Galinski-Str. 1
13347 Berlin

Tel.: +49 (30) 322 913 0
Fax: +49 (30) 322 913 141
Email:
info@ihre-radiologen.de

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2. Rights of the data subject.

You are entitled, subject to the requirements of Art. 13 to 20 GDPR, to request information free of charge about your personal data stored by us, to have incorrect data rectified, or to request the erasure, restriction of processing and portability of your personal data.

You may object to the use of your data for direct marketing purposes at any time with effect for the future; you may also object to the use of the data based on Art. 6 para. 1 sentence 1 lit. e or f GDPR for reasons relating to your particular situation at any time with effect for the future, without incurring any costs other than the transmission costs according to the basic tariffs.

In some cases, however, we are not permitted to completely erasure user data, due to legal retention requirements.

We would also like to draw your attention to the possibility to file a complaint with a responsible supervisory authority. In particular, the supervisory authority of your place of habitual residence, your place of work or the location of the alleged data protection violation is responsible. A list of supervisory authorities (for the non-public sector) with addresses can be found here.

For questions regarding the processing of personal data, please contact our Data Protection Officer:

Mr Richard Stiefel
Ihre-Radiologen MVZ GmbH
Heinz-Galinski-Straße 1
13347 Berlin

Tel.: +49 (30) 322 913 220
E-Mail: datenschutzbeauftragter@ihre-radiologen.de

3. Processing of personal data.

On the one hand, your personal data will be collected when you communicate them to us. This may, for example, involve data that you enter in one of our contact forms (callback service or general contact form) or transmit to us in the course of an enquiry. As far as certain input fields are marked as "mandatory", we collect these fields only the data that is necessary for the fulfillment of the contract or the execution of the desired action. Of course, you can provide us with additional information. On the other hand, our IT systems automatically collect data when you are visiting the website (for more information, please see clause 7 onwards).

Your personal data will only be processed for the fulfillment of the contract with you or the execution of the requested measures, e.g. preparing a quote, answering a contact request (Art. 6 para. 1 sentence 1 lit. b GDPR) and for advertising purposes (Art. 6 para. 1 sentence 1 lit. f GDPR). As soon as the personal data are no longer required to fulfill these purposes, they will be deleted. If statutory retention requirements exist, the data will be restricted until the expiration of the retention obligations and then deleted.

4. Only for physicians: Physician portal.

As a physician, you can register on our website for our password-protected, free referring physician portal. Within the scope of the registration, we collect title, first and last name, name of your doctor´s office, address, telephone number and e-mail address as mandatory information.

Once registration is completed, you will receive a password-protected account in which you can voluntarily provide us with additional personal data. These data can be changed by you at any time. In this portal you can review the examination results of your patients assigned to us. The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. b GDPR.

If you deposit other physicians working in your doctor´s office with their title, first and last name during your registration, these data will only be used to grant these physicians access to the examination results (Art. 6 para. 1 sentence 1 lit. b GDPR).

The account and the personal data contained therein can be deleted at any time by sending an e-mail to info@ihre-radiologen.de. If statutory retention requirements exist, the data will be restricted until the expiration of the retention obligations and then deleted.

5. Make an appointment via Doctolib.

On our website we give you the opportunity to make an appointment online in our doctor´s offices. For this purpose we transfer you to the external website of the service provider Doctolib GmbH, Wilhelmstraße 118, 10963 Berlin ("Doctolib"). To make an appointment with us or other Doctolib contractors, you must first register at Doctolib. In this respect, Doctolib acts as the processor within the meaning of Art. 4 No. 7 GDPR.

If you make an appointment in one of our offices online via Doctolib after your registration, Doctolib will forward this appointment request with date and time as well as your first and last name, telephone number and e-mail address to us. This data is then stored by us for the purpose of organizing our office. The legal basis for this is Art. 6 para. 1 sentence 1 lit. b GDPR. With regard to this data processing, we are data controller within the meaning of data protection law; Doctolib will act as a processor in this respect, who is bound by our instructions and obliged according to data protection regulations and who is not allowed to use the data for any other purpose.

For further information on the usage of your personal data through Doctolib, please refer to the Data Privacy Notice of Doctolib.

6. Transfer of personal data to third parties.

Your personal data, which is collected via the website, will basically only be disclosed to those persons who are involved with the processing of your inquiry or your treatment. Your personal data will only be transferred to third parties to the extent that this is necessary for the purpose of contractual performance, if you have expressly agreed to the transfer or the data protection law permits such transfer. However, only the data necessary will be transferred.

The potential recipient of the personal data collected via the website is our Website-Administrator who is bound by our instructions and obliged according to data protection regulations and who is not allowed to use the data for any other purpose.

7. Cookies.

Cookies are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of your browser session (session cookies). Other cookies remain on your computer and enable us to identify your computer on your next visit (permanent cookies). Of course, you also have the opportunity to view our website without cookies. Most browsers accept cookies automatically.

We use cookies on various pages of our website to enable you to navigate through the website and to use its functions, for example when accessing password protected areas. Without these cookies we cannot provide you with certain services that you have requested (Art. 6 para. 1 sentence 1 lit. b GDPR).

According to Art. 6 para. 1 sentence 1 lit. f GDPR we also use cookies to improve the functionality and the service of the website, to compile statistics on how our website is used and to measure the effectiveness of our advertising campaigns. In addition, cookies make it possible to remember previous details of a visit (e.g. user name, language) to offer services tailored to the user’s needs. Cookies are also used to enable a demand-oriented design of our website; for this purpose, pseudonymous user profiles may be created which enable an analysis of your use of the website.

We also use the following third-party cookies:

  • BVG (see point 8)
  • Matomo (see point 9)

You can configure your browser so that you are informed about cookies being placed. By doing so, full transparency will be ensured on the use of cookies.

You can object to the data processing at any time. The easiest way to do this is to prevent cookies from being stored on your hard disk by selecting "do not accept cookies" in your browser settings. In this case, however, you may not be able to use all functions of our website to their full extent.

8. BVG.

On our website we use an Iframe of the Berliner Verkehrsbetriebe - AöR -, Holzmarktstraße 15-17, 10179 Berlin ("BVG") to support our patients in determining a travel route to our locations by public transport. If you calculate a route by using this application, you will be forwarded directly to the BVG website. Your entries will then be transferred to the BVG.

For further information on the usage of your personal data through BVG, please refer to the Data Privacy Notice of BVG available at the following link:

9. Matomo (formerly Piwik).

We use Matomo (www.matomo.org) on our website, a web analytics service of InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, (“Matomo”), which collects and stores data for optimization and marketing purposes. In accordance with Art. 45 GDPR, the Commission has adopted a decision stating that New Zealand ensures an adequate level of protection.

Pseudonymized user profiles can be created and evaluated from this data for the same purpose. Cookies can be used for this (see clause 5, above), which are stored locally in the web browser cache of the page visitor’s device. The cookies allow, inter alia, recognition of the web browser. The data collected using the Matomo technology (including the pseudonymized IP address of the page visitor’s device) is processed on our servers.

The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor of this website and is not merged with the personal data of the bearer of the pseudonym.

The statistical analysis of the use of the website of optimization and marketing purposes constitutes a legitimate interest within the meaning of the applicable legal basis of Art. 6 para. 1 sentence 1 lit. f GDPR.

You can prevent cookies from being stored on your hard drive by selecting "Do not accept cookies" in the browser settings. In this case, however, you may not be able to use all the features of this website to their full extent.

If you do not agree to the storage and evaluation of this data from your visit, you can object to the storage and use at any time by clicking below. In this case, what is referred to as an opt-out cookie will be filed in the browser that you use, meaning that Matomo does not collect any session data.  Please note that deleting all cookies means that the opt-out cookie will also be deleted, and you may have to reactivate it.

You may choose not to have a unique web analytics cookie identification number assigned to your computer to avoid the aggregation and analysis of data collected on this website.  To make that choice, please click below to receive an opt-out cookie.

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